Unit clerks have post-secondary education, complemented by administrative experience.

Our unit clerks play a key role in ensuring our patients appointments run as smoothly as possible.

As soon as a patients enters our front doors and approaches our welcome centre reception, they are greeted with a warm smile from one of our helpful clerks, who work throughout the SRCC at Southlake. They monitor reception desks on each floor of the centre that has patient services or programs, as well as in other key areas.

Our clerks support our patients in various ways, such as:

  • Scheduling appointments for patients
  • Responding to in-person or phone inquiries from patients, their family/friends
  • Advising patients of changes to their appointments
  • Checking patients in when they arrive for appointments, particularly for the chemo clinic